Frequently Asked Questions (FAQ's)
We have prepared a list of frequently asked questions with our answers.
Does your squad capable of handling marketplace development?
Yes, we’re. We offer professional marketplace consulting and development services. Our team uses all methods and capabilities to achieve the best result. We build marketplaces that are unique, fast and scalable.
What technologies are you specialized in?
We use Ruby on Rails, Django, Node.js, React.js, Vue.js, PHP, Symfony, CodeIgniter, Laravel and more. MS works in all modern and flexible programming languages. Some of them are more flexible than others, but MS appreciates the popularity, growing libraries and amount of software development specialists available on the market.
What does the process of application development look like in your company?
First we talk to the customer and establish the business and technological needs. Then we estimate the time needed for the project basing the estimation on the scope, customer’s preferred or continuously used technology, amount of needed developers. Then we continue close cooperation via a guidelines of Agile methodologies like Kanban or Scrum. We work in Time and Materials as well. If there is a need for fixed time/fixed price model we are keen to go with it as well.
Have you ever worked on a project similar to mine?
We’re sharing economy lovers and incredibly passionate about building the next generation on-demand economy & marketplace platforms. Let’s build an awesome marketplace together.
What kind of marketplace platform I should focus on?
We can help you in choosing the right kind of marketplace idea or moreover a type. It would be B2B, B2C, C2C, P2P, MVM & H2H. We will analyze your vision and based on that we would provide you the right type of marketplace and its further functionalities & features.
What are the various avenues for ROI on a marketplace project like this?
First Avenue option for ROI: Membership Fees & Per transaction % share Second Avenue option for ROI: - Featured vendor & listing: Payment for displaying at top of search results -Gamification: Discounts at specific businesses with high ticket value to boost platform% - Google AdWords Registration: Per ad display & Per ad click revenue - Affiliate Integration: Rakuten LinkShare-Per product purchase commission
Which payment system is best suited for my marketplace?
For a global marketplace, Stripe or PayPal work best and for local regional marketplace, we recommend Payment Gateway most prominent or widely accepted in that region.
How will I track goods on my marketplace platform?
Your marketplace app requires a tracking system to guarantee low risks of being got into fraud for your customers, easy way to check sales statistics and analyze what your customers like.
Should I have a refund policy in my marketplace platform or application?
It completely depends on the business idea that you are addressing. For ticket product and service purchases, this refund is not advisable and for FMCG products & services, there can be a standard return and refund policy.
Can you develop platform for users of languages other than English?
Yes, we can develop platform in languages other than English. Our squad use effective tools to understand different languages and build platforms more user friendly for their audience. We asked our customer can provide their own content or a content writer who can communicate with us in English.
With whom will I be in direct contact? I worry about a poor project kick-off, organizational chaos and not effective project management
For a professional marketplace development company these potential issues are irrelevant. You will be in direct contact with owner/partner, project manager and team lead. Also, with a development team lead, if needed.
What are the chances that critical information about my company, products and services will leak outside?
Chances are none. We serious takes our client’s privacy and IP very seriously. We signed NDA. Every information is safe, and nothing will be disclosed.
Do you provide any type of maintenance or technical support once the project is done and live?
MS believe in maintaining long term relations with its clients, customers and partners. We provide technical support to tackle bugs and errors. Additional we can sign aa separate yearly maintenance contract to handle platform.
I haven’t worked with you before. How can I verify your competencies, technical skills of your remote scrum teams, business approach?
The easiest way to do that is to talk to us as much as you want and ask questions relevant to the marketplace idea. The way we answer, actively propose solutions, previous work samples and reference will give you a confidence and convince you. Contact us and let’s talk!
Do you have any questions?
Happy to hear from you!